持續優化 Battle.net 付費系統以提供玩家良好的購買流程與服務體驗，對我們來說，至關重要。因應付費系統升級，若玩家 Battle.net 帳號內仍有 2020 年 8 月 10 日前購入且尚未使用完的《魔獸世界》小時制之遊戲時間，該時數將於 2024 年 8 月 12 日當周轉換成 Battle.net 點數。針對本次調整，我們為玩家準備了一些常見問答集。若有更進一步的問題，請聯繫客服團隊。

問：我該如何查看 Battle.net 帳號內是否仍有未使用的《魔獸世界》小時制之遊戲時間？

答：請前往 https://account.battle.net/overview 並登入您的 Battle.net 帳號，在下方的「訂購方案 & 遊戲時間」中，以「分鐘」為單位所顯示之剩餘遊戲時間，即為您尚未使用的《魔獸世界》小時制遊戲時間。

問：未使用完的《魔獸世界》小時制之遊戲時間轉換成等值 Battle.net 點數的計算公式為何？

答：我們將以 2020 年 8 月 10 日前所販售之 30 小時遊戲時間、售價為台幣 150 元為基準，按照您所剩餘遊戲時間之比例，轉換為等值的 Battle.net 點數。

問：我何時可以收到等值的 Battle.net 點數？

答：轉換作業預計將於 2024 年 8 月底前陸續完成。

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Continuously optimizing the Battle.net payment system to provide players with a great purchasing process and service experience is crucial to us. Due to the system upgrade, if a Battle.net account still has unused World of Warcraft hourly game time purchased before August 10, 2020, this unused hourly game time will be converted into Battle.net Balances the week of August 12, 2024.

We are here to help and provide answers on this change. You can also contact customer support if you have further questions.

Q: How do I check if there is unused World of Warcraft hourly game time in my Battle.net account?

A: Please visit https://account.battle.net/overview and log in to your Battle.net account.

If you find game time displayed in “minutes” under the “Subscriptions & Game Time” section, that represents your unused hourly game time.

Q: What is the conversion rate for unused World of Warcraft hourly game time into equivalent Battle.net Balances?

A: We will use the 30-hour game time sold before August 10, 2020, priced at TWD 150, as the basis. Your remaining unused hourly game time will be converted into an equivalent value of Battle.net Balance proportionally.

Q: When can I receive the equivalent Battle.net Balances in my account?

A: The conversion is expected to be completed gradually by the end of August 2024.