Diablo III PTR 2.7.8 - Has Concluded
Updated on September 19: The 2.7.8 PTR went live today at 1:30 p.m. PDT and will run until September 26. We appreciate your patience and look forward to seeing you slay the demons from Hell in the PTR.
Updated on September 17: Hello Nephalem. While trying to launch the PTR, we encountered some unexpected issues that will cause a delay to its start. The team is currently troubleshooting a fix for these issues and we'll update you as soon as the PTR is stable enough to release. We apologize for any inconvenience and can't wait for your to test the new technical features coming for Mac.
Hail, Nephalem!
We welcome you to the Diablo III Patch 2.7.8 PTR for Mac and PC players. From September 19–26, we’ll need your help in testing technical updates for Mac. The Shades of Nephalem season theme will also be available to play during the PTR.
Seasonal Journey
Please note that this is a preview for PTR content, which is subject to change. As this is a test server, please anticipate uneven game performance, and note that restarts and downtime may occur without warning. Thank you, and we look forward to your feedback!
PTR Focus and Details
The Patch 2.7.8 PTR will soon be under way. During this time, there may be periodic maintenances, outages, hotfixes, or minor patches. We urge you to focus your playthrough on the following:
- New Mac Executables/Mac Native Silicon and Intel: These updates will allow Diablo III to run on new versions of the macOS.
- PC Experience Stability: This PTR is open to both Mac and PC players. While the focal point of the 2.7.8 PTR is to test technical updates for Mac, we want PC users to monitor their playing experience as well. If you experience any stability issues or difficulties in connecting with Mac players, please give us that feedback.
So that we can efficiently review your posts, please provide feedback in the PTR Feedback forum and bug reports in the PTR Bug Report forum.
How to Participate in the PTR
To participate in the public test, you must have a Diablo III game license attached to a Battle.net account in good standing (Ex: one that hasn't been suspended or banned). In addition, you will also need to download and install the Blizzard Battle.net desktop app if you have not already done so.
Step 1: Restart the Battle.net desktop app.
Step 2: Navigate to the Diablo III tab on the left-hand menu.
Step 3: On the Diablo III screen, there is a drop-down menu right above the "Play" button (note that this may say "Install" if you do not have Diablo III currently installed). Select "PTR: Diablo III" from this drop-down menu before proceeding.
Step 4: Click Install to begin the installation process.
Your PTR account will be created automatically if you do not already have one. The PTR is available in all supported languages, and accounts from all regions are eligible to participate. For additional assistance with installing and launching the PTR, click here.
PTR Character Copy
The option to copy your existing Diablo III characters from your live account to the PTR will be available and can be done directly through the PTR client. However, only one region per account can be copied at a time. So, if you choose to copy characters from your account in a different region, any previously copied PTR characters will be lost.
Step 1: Log into the live game and then log out.
Step 2: Log into PTR client and create a level 1 character. After you're done, return to the main character screen.
Step 3: Click on the "PTR Copy" button located in the upper right-hand corner. (The PTR Copy button will not appear in-game until you have created a new level 1 character.)
Step 4: Select your region.
Step 5: Click "Copy." This will copy all characters on your account from the selected region.
Step 6: You will be disconnected from the PTR client.
Step 7: Log back in. Your copied characters will be available for play.
Please note that you can only copy characters from one gameplay region at a time. If you choose to copy characters from a different region, any previously copied PTR characters will be lost. In addition, you can only copy characters over to your PTR account once every 24 hours. Attempting to copy characters before this cooldown is up will result in an error.
We hope you enjoy the PTR!
-The Diablo III Development Team