Well met, adventurers.

Welcome to our official Diablo Immortal Q&A series. About once a month, the development team at both Blizzard and Netease will select a handful of burning questions from the community to respond to—both the question and answer will be posted below. We hope for this series to not only be educational but provide an additional level of transparency between the development team and players.

January 19, 2023—Q&A

Q. When will players receive the ability to obtain additional Stash space?

A: The need for increased Stash space is a popular request from our community, and we hear you. There are plans to allow players to expand their Stash space—creating the opportunity to store additional Sets and Legendary items so it is more convenient to experiment with multiple Classes and Class builds.

Q. How can I easily see which events are currently live in Diablo Immortal?

A: We have just the thing for you. In the near future, we're planning to add an in-game Calendar feature, accessible through the Codex, that will allow players to view both current and upcoming events.

Q. Is there new PvP content coming?

A: Iterating upon Diablo Immortal's PvP offerings is something we're currently testing. We have a few avenues we're considering and will have more details for you about new modes in the future.

Q. In the last Major Update you made tweaks to the Monk Class. Are there additional balance changes coming for other classes?

A: Class health and balance are gameplay elements we're constantly monitoring and evaluating for potential change. The tweaks made to the Monk Class were a grand expression of these efforts. As Diablo Immortal continues to evolve, we'll evaluate the state of our Classes to determine if they too could benefit from additional tweaks.

Q. Are there plans for more comprehensive or engaging events?

A: Yes! The Fractured Plane was our first event that introduced all-new gameplay. Given the initial success of this event, we have been exploring other events that heavily modify Immortal's gameplay. We'll have more information on this for you in the future.

Q. With nine Paragon Trees in the game, will we ever be able to activate multiple trees at once?

A: How we expand Paragon Trees is an active discussion our team is having now. With the recent expansions to Paragon Levels, we see opportunities to also expand the functionality of Paragon Trees. Multi-Tree activation has of course come up during our discussions, but we're still early in the design process. We'll have more specific details for you in the near future, but we're eager to see how we can evolve Paragon Trees.

November 30, 2022—Q&A

Q. I really like some of the recent updates, such as Set Crafting. Will there be any future updates?

A: We plan to continue our regular Content Update cadence of roughly two updates a month. With regards to changes such as Set item crafting, we're planning to further improve the Set item collecting experience in our next Major Content Update on December 14.

Q. I was busy working for a while and did not play much, and now most of the players on my server are Hell Level five while I am still in Hell Level three. It’s really hard to find a dungeon party. Does the Diablo Immortal development team have any plans to make this easier?

A: We are working on additional changes that will be added to Diablo Immortal in the coming months—these changes will make catching up to the rest of your server easier. This includes increasing the experience boost if you're significantly behind Server Paragon Level and exploring ways for players who are behind to raise their Combat Rating by increasing the rate at which they receive Legendary and Set items. In Immortal's current form, there's a situation where a player can catch up in experience, but their Combat Rating is still too low to participate in various activities. Another way we are improving player experience is through Server Merges. We have released two waves of Server Merges and will continue to monitor server populations and player behavior to scope out additional Server Merges.

Q. When can I change my character’s appearance, and when will we be able to hide our character’s helmet?

A: We are planning to release a feature for facial re-customization in our next Major Content Update on December 14. We have heard the call for the ability to hide your character’s helmet and fully understand the desire to see more of the character’s face. We are already in the thick of production on this feature's implementation, so stay tuned.

Q. When can we have a new zone? I want to farm somewhere new.

A: You're in luck! Our next Major Content Update will introduce a new zone, Stormpoint that will expand the story of Diablo Immortal and introduce a new questline. The new zone will provide players with more farming opportunities, Bounties, and unique zone-wide events.

Q. Every time I try to find parties for a Helliquary boss raid, I need to wait for each boss to gather enough people. Why is this?

A: We found that many players like to fight all the Helliquary bosses at once. In the upcoming Major Content Update on December 14, it will be possible to change the raid target boss without exiting the raid, making it easy for adventurers to challenge different bosses in succession.